Promote a Resident to Student Staff

Last updated: August 28, 2026

Promoting a student to a staff position, such as a Resident Assistant (RA), allows them to take on responsibilities like overseeing residents or conducting Room Condition Reports (RCRs). This process involves selecting the student, defining their role and cycle, and assigning rooms or residents they will oversee.

Promote to Student Staff

Navigate to the Student Staff section in the admin portal.

Click Promote to Staff at the top right of the page.

Use the Search by student name or ID field to locate the student.

Note: Only current residents can be promoted. Non-residents will not appear in the search.

Choose the student from the search results.

Select the housing cycle for the staff role.

Choose the start and end dates for the duration of the role assignment. Default dates are based on the billing cycle but can be adjusted as needed.

Note: Adjusting start and end dates slightly outside the billing cycle ensures availability for key responsibilities, such as early check-ins for pre-resident tasks like preparing rooms or late check-outs for post-move-out tasks like Room Condition Reports (RCRs).

If needed, define the maximum number of residents or rooms the staffer will oversee.

Click Submit. The student will now appear in the staff table.

Note: The staffer will not show as active until they are checked into their residency.