FAQs

Articles

• Can multiple Cycles share the same Application?
• Do you have a Housing.Cloud mobile application?
• Do you have a live chat feature for requests that students may have?
• Can I cancel text messages that I accidentally sent from Housing.Cloud?
• Can I set up rules to apply across different application cycles?
• Is it possible to rearrange the steps in my application? For example, can I delay taking the deposit until the final step of the application process?
• What is a moving group? How do I use that in the Housing cloud application?
• How do you manage furniture in the Housing.cloud platform?
• Do you provide branching logic based on tags?
• Why am I not able to promote someone to a student staff?
• If a field is missing from a students application, does that mean that the data was not sent over from the SIS?
• As a new user to housing cloud, what should I do first when I have access to my sandbox?