Manage and Edit System Notifications

System notifications help students and administrators stay informed about housing activity as it happens. These messages are automatically triggered by specific actions—like submitting an application or receiving an assignment—and include a title, summary, and redirect link that guide the user to the right place in the portal.

 

Admins can control which notifications are active, customize their content, and adjust delivery settings to fit institutional needs.

 

 

Understand Notification Types

Each notification belongs to a broader category based on the type of system action it responds to—for example, application updates or assignment changes. Standard notifications are prebuilt and linked to specific triggers.

Admins can adjust their content, delivery method, and priority, but not the system trigger itself. Learn more about notification types and their triggers here.

 

Preview a Notification

 

 

From here, you can update the message content, adjust delivery methods, change the priority level, or temporarily mute the notification.

Note: Notification titles cannot be edited.

 

Update the Notification Status

You can enable, disable, or mute any system-generated notification.

• Enabled – Sends automatically when the associated action occurs.

• Disabled – Will not send, even if the triggering action happens. Actions taken while a notification is disabled will not retroactively send once if re-enabled.

• Muted – Temporarily paused; new notifications will resume automatically on the date you select.

   

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Mute a Notification

Muting a notification lets you pause it temporarily and choose a reactivation date. This is useful when completing behind-the-scenes updates and avoiding unnecessary student messages during that time.

Edit the Priority

Notification priority determines how quickly messages are delivered.

Examples: Use in-app only for less urgent updates, like new form to fill out. Use email for critical actions that may require follow-up, like task updates.

 

Edit the Description

Note: Currently, only the system-default variables can be used in the message body. These ensure accuracy and compatibility with the triggering action.