Tenant E-mails in Communications
Last updated: August 28, 2026
Tenant emails allow administrators to define the “reply-to” address for communications sent through the platform. This ensures student replies are directed to the appropriate person or team, streamlining communication management.
Note: This feature may not be immediately available to your user type within the admin portal. Please review your access permissions to ensure this feature has been toggled on.
Navigate to the Communications section in the admin portal. Select Tenant Emails from the sub-menu.
Tenant emails listed in this section will be available as options for email communications.
Add a Tenant E-mail
Click Add Email to open the creation dialog.
Enter the email address you want to add and click Create.
The e-mail will now be available for use in future e-mail communications.
Delete Tenant E-mails
Deleting a tenant email removes it as an option for future communications but does not affect previously sent emails. Replies to those messages will still use the originally specified reply-to address.
To remove an email address for use in future communications, click the trash can icon next to the email.
Click Delete to remove the e-mail from available options.
