Resident Portal Overview

The Resident Portal is a centralized platform for students and residents to manage their housing needs from their first application to their final move-out. Designed for accessibility and ease of use, the portal works seamlessly across desktop and mobile browsers—no app downloads required—and integrates with your institution’s single sign-on system for secure access.

Each institution receives a custom Resident Portal URL (e.g., https://yourschool.housing.cloud),  tailored with your school’s logo and name for a fully branded experience. The intuitive interface ensures residents can navigate with ease, leveraging familiar design elements similar to other online platforms.

 

What Residents Can Do in the Portal

The Resident Portal provides tools to simplify housing processes for residents, including:

• Dashboard
  • View outstanding tasks, such as forms to complete or agreements to sign.
  • Stay updated with announcements from housing staff.

• Profile Management

  • Review and update personal and contact information.
    
    

• Applications and Forms

  • Submit housing applications and forms like Emotional Support Animal requests or summer housing applications.
    
    

• Roommate and Room Selection

  • Search for and select roommates.
  • Create roommate groups with invitation URLs.
  • Browse room options, including photos, videos, and floor plans.
    
    

• Digital Signatures and Document Uploads

  • Sign agreements electronically.
  • Upload required documents directly in the portal.
    
    

• Assignments and Staff Connections

  • View room and roommate details once assigned.
  • Find contact information for assigned staff, such as Resident Assistants.
    
    

• Move-in/Move-out Scheduling

  • Choose and confirm moving time slots.
    
    

• Request Submissions

  • Submit work orders, room change requests, and general inquiries.
  • Complete or verify Room Condition Reports.

Tools for Student Staff

Student staff, such as Resident Assistants, can access additional features to support their roles, including:

• • Viewing resident rosters.
  • Managing and documenting interactions with residents.