Housing Selection Process FAQs, for Students

Application Basics

Why don’t I see an application?

You might not see an application because:

• The application period hasn’t started.
• You don’t meet the eligibility requirements.
• Your access is based on your student status and may need processing time.

If you think you should have access, contact your housing office.

 

Can I change my application after submitting it?

It depends on your school’s policy. Some allow edits during a specific period, while others lock applications after submission. If you need to update something and you are unable to, reach out to housing staff.

 

I applied for the wrong application. What should I do?

Check if you can withdraw and submit the correct one. If not, contact your housing office for help.

 

Room Selection & Assignments

Why can’t I select a room?

You may not be able to select a room if:

• Room selection hasn’t started yet.
• You haven’t completed all required application steps.
• Your eligibility doesn’t match the available rooms.

If you believe you should have access, check with housing staff.

 

Can I change my room after selecting one?

It depends. Some schools allow changes within a certain window, while others require a request to housing staff.

 

What happens if I don’t select a room?

If you don’t pick one before the deadline, you may be assigned a room by housing staff.

 

Move-In & Move-Out

How do I select my move-in time?

If your school allows it, move-in time selection will be available in the portal. If not, your time may be assigned automatically.

 

What happens if I miss my move-in time?

You may need to reschedule. Contact your housing office for next steps.

 

Why can’t I check in?

Check-in may be blocked if:

• Your move-in date hasn’t arrived.
• You have an outstanding balance or missing paperwork.
• A hold has been placed on your account.

Contact housing if you’re unsure.

 

Meal Plans

Why don’t I see meal plan options?

Meal plans may not appear if:

• Your residence hall has a required meal plan.
• The selection period has closed.
• Your school assigns meal plans automatically.

 

Can I change my meal plan after selecting one?

Changes may be allowed for a limited time. If you don’t see an option to edit, contact housing or dining services.

 

Fees & Charges

Why do I have a charge on my account?

Charges are based on your housing assignment, meal plan, or other fees. If something looks incorrect, check with housing.

 

What happens if I cancel my housing?

You may still be responsible for fees. Refunds depend on your school’s policy, so check before canceling.